Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

How does shipping and delivery work?
All shipping and delivery will be handled by us upon order confirmation and will be completed within 3-5 business days.

What is the return and exchange policy?
We accept returns for both sealed and unsealed products.
If the product is unsealed, we require a reason for the return.

To initiate a return, please contact our after-sales service team with your complaint or concern.
The company will be responsible for the shipping costs of all sealed returned products.

What payment methods do you accept?

We accept all major credit/debit cards, online payments, and Cash on Delivery (COD).

How do I use QPS Glimpse Night Cream?

Apply a small amount to your clean face and neck every evening before bed. Gently massage it into your skin using upward strokes(movement until fully absorbed. For best results, use after the QPS Glimpse Brightening Cleansing Balm and Matrixyl Anti-Aging Serum.

How do I use QPS Glimpse Day Cream?

In the morning, after cleansing and applying QPS Glimpse Matrixyl Serum, take a small amount of the day cream and dot it on your forehead, cheeks, nose, and chin. Gently blend it outwards and upwards until it's fully absorbed. Remember to apply it at least 15 minutes before sun exposure.

How do I use QPS Glimpse Body Milk

After showering or bathing, apply a generous amount of body milk all over your body. Massage it into your skin in circular motions until absorbed. Pay extra attention to drier areas like elbows, knees, and shins. Use daily for best results. & when needed

How do I use the QPS Glimpse Whitening Deodorant Stick?

Apply daily to clean, dry underarms. Twist the base to raise the product and glide a few strokes onto each underarm. Allow it to dry completely before dressing.( no need for drying)

How do I use the Glimpse Under Eye Emulgel?

After cleansing and toning, dispense a pea-sized amount onto your ring finger Apply using thee applicator directly under your eyes. Gently glide the emulgel around the orbital bone (the bone surrounding your eye) from the inner corner to the outer corner. Avoid direct contact with your eyes. Use morning and night.

How do I use the Glimpse Sensitive Area Cream?
Apply a small amount to clean, dry skin in the sensitive area you wish to treat. Gently massage until fully absorbed. Use twice daily, morning and evening, for best results. If irritation occurs, reduce frequency or discontinue use.

How do I use the Glimpse Matrixyl Serum?
Apply it as part of your evening routine after cleansing (for best results use QPS Glimpse cleansing balm) and before your night cream. It is also suitable for a morning routine before your day cream.

How do I use the Glimpse Cleansing Balm?

This is the first step in your evening routine to remove makeup and sunscreen. It can also be used in your morning routine.

1-Scoop a small amount of the balm using dry hands or the included spatula.
2. Warm the balm between your fingertips until it transforms into a silky oil.
3. Gently massage onto semi-wet skin in circular motions, focusing on areas
with makeup or impurities (face, eyes, lips).
4. Add water to emulsify the balm, turning it into a light, milky texture.
5. Rinse thoroughly with warm water, or use a damp cloth to remove excess
balm.
6. Pat skin dry with a clean towel. Follow with your usual skincare routine

How do I use the Glimpse Sunscreen Stick?
Apply it as the last step of your morning skincare routine.

Important Notice for Application

 Do not apply the sunscreen stick directly onto any active acne, open wounds, scars, or areas of irritated/broken skin (such as dermatitis or eczema).

Applying the stick directly to affected areas may spread bacteria or impurities, potentially worsening the condition or causing the acne to spread. For these sensitive spots, gently pat or dab the product using a clean fingertip, cotton swab, or the edge of a clean tissue to avoid direct contact with the stick.

How do I use the Glimpse Sunscreen Lotion? 
Apply it as the last step of your morning skincare routine.

Liposomal Glutathione: The secret to a luminous glow
Our Liposomal Glutathione is a powerful antioxidant that doesn't just lighten skin; it transforms your skin tone. By inhibiting melanin production and encouraging your skin to produce lighter pigments, it works from within to create a brighter, more even-looking complexion. The innovative liposomal encapsulation ensures the ingredient is stable and penetrates deeply for maximum results & absorption.

Kojic Dipalmitate: Fading dark spots gently
A highly stable and non-irritating form of Kojic Acid, this ingredient is your ally against dark spots and hyperpigmentation. It directly targets the enzyme responsible for melanin production, helping to visibly fade discoloration. Its antioxidant properties also protect your skin from the environmental stressors that can trigger new spots, giving you a clearer, more uniform skin tone.

Niacinamide: Your daily complexion brightener
Niacinamide is a multi-talented ingredient that tackles uneven skin tone from a different angle. It works by stopping melanin from transferring to the surface of your skin, effectively preventing a dull and patchy appearance. As an added benefit, its anti-inflammatory properties help to soothe and calm the skin, boosts skin protein and ceramide production, strengthens the skin barrier, increases moisture, smooths wrinkles, and protects against sun damage

Matrixyl 3000: Our advanced anti-aging powerhouse
Unlike harsh ingredients that can irritate the skin, this revolutionary peptide complex works by signaling your skin to rebuild itself. It mimics the skin’s natural repair process to stimulate collagen and elastin production. The result? A significant reduction in the appearance of wrinkles and fine lines, with our data showing a 45% reduction in wrinkle volume and density within just two months. This is a safe and highly effective way to restore youthful firmness and a smoother texture.

Multi-weight Hyaluronic Acid: Deeper hydration for a plumper look ( Multi-level of hydration)
Not all hyaluronic acids are created equal. Our advanced complex uses three different molecular weights to deliver multi-level hydration. The low-weight molecules dive deep into the skin dermis for intensive moisture, the medium-weight molecules improve skin texture by reaching mid-epidermal layer of skin, and the high-weight molecules form a protective shield on the surface to lock in hydration. This leaves your skin feeling incredibly plump, supple, and hydrated all day.

Salibact & Triethyl Citrate: The invisible shield against odor
Found in our deodorant sticks, these two ingredients offer a dual-action defense against body odor. Salibact disrupts the cell membrane of odor-causing bacteria to inhibit their growth, while Triethyl Citrate targets and deactivates the specific enzymes the bacteria produce. This combined approach ensures you stay fresh and confident throughout the day by neutralizing the very source of body odor.

Are your products safe for sensitive skin or do they cause allergies?

The Glimpse Night Cream is suitable for all skin types, and its formula includes Allantoin, which helps to calm and soothe redness in sensitive skin. Our products use Kojic Dipalmitate, a stable and less irritating derivative of Kojic Acid, making it suitable for topical use. However, if irritation occurs while using the Sensitive Area Cream, you should reduce the frequency of use or discontinue it. As with any new skincare product, it is always recommended to perform a patch test before a full application.

How do your key ingredients compare to competitors?

Our products are formulated with ingredients that provide powerful Multi-results with a gentler approach. For example, a combination of our key ingredients like Liposomal Glutathione, vitamin C, and vitamin E has been shown to have a higher score in brightening the skin than a 4% hydroquinone cream. Our combination also caused significantly less skin erythema (redness). We choose to use Kojic Dipalmitate, a more stable and less irritating form of Kojic Acid, to provide the same benefits without the harsh effects of its un-derived form.

How should I store my QPS Glimpse products?

For optimal product quality, please store all QPS Glimpse products in a cool, dry place away from direct sunlight and keep them out of reach of children.

Can I use Glimpse products on sensitive or irritated skin?

Our formulas are designed to be gentle and hypoallergenic. However, if you have very sensitive skin or if any irritation, redness, or a rash occurs, please discontinue use and consult a dermatologist. We also recommend avoiding use on broken, irritated, or freshly shaved skin.

What should I do if the product gets in my eyes?

Our products are for external use only. In case of accidental contact with the eyes, rinse thoroughly with water immediately.

Is sun protection necessary when using Glimpse creams?

For the best results, it is recommended to use Glimpse Day Cream and Sunscreen Lotion during the day to protect your skin from sun damage and maintain your results.

Are there any special precautions for the Sunscreen Lotion?

Apply the sunscreen lotion generously and evenly to all exposed skin 15 minutes before sun exposure. Do not apply it to broken or irritated skin. For extended sun exposure, be sure to reapply at least every two hours, especially after swimming, sweating or towel-drying.